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Terms and Conditions

Last updated: 13 August 2026

Translation notice: This is a courtesy English translation. The legally binding version is the German original.

Islamify.ai — islamify.ai — EMAD gUG (haftungsbeschränkt)

§ 1 Scope and contracting parties

  1. These General Terms and Conditions (hereinafter "T&Cs") apply to the use of the platform "Islamify.ai" (hereinafter "Service"), provided via the website islamify.ai and the associated mobile applications (iOS and Android), operated by:
    EMAD gUG (haftungsbeschränkt)
    Nawiaskystraße 27, 81735 Munich, Germany

    E-mail: help@islamify.ai
    Phone: +49 89 20070281

    Authorised managing directors: Emir Muminović, Meris Cerić, Damir Mujaković
  2. The contracting party is the natural person using the Service (hereinafter "User" or "you").
  3. These T&Cs apply to all services of the Provider in connection with the Service. Deviating terms of the User are not recognised unless the Provider expressly agrees in writing.
  4. Changes to these T&Cs will be announced to the User in text form (e.g. e-mail) at least six weeks before they take effect. The announcement will clearly highlight the changed provisions and the date of entry into force. Changes will only become effective if they are reasonable for the User and do not significantly alter the original contractual relationship. In case of a change, the User has a special right of termination effective on the date the change takes effect. If the User does not object to the change within six weeks of receipt of the announcement and does not terminate the subscription, the changed terms are deemed accepted. The announcement will specifically point out this special right of termination and the meaning of silence.

§ 2 Description of services

  1. Islamify.ai is an AI-supported platform providing Islamic educational content in the form of an interactive chat.
  2. The content serves educational purposes only. Islamify.ai does not provide religious legal advice (fatwa), no theological counselling and no substitute for consulting qualified Islamic scholars.
  3. The AI-generated answers are produced by machine and may, despite careful development, contain errors, inaccuracies or incomplete information. The User is encouraged to verify information independently.
  4. The Provider is entitled at any time to extend, restrict or change the scope of functions of the Service, provided this is reasonable for the User.

§ 3 Registration and user account

  1. Use of the Service requires the creation of a user account (registration).
  2. Islamify.ai is exclusively aimed at persons who have completed their 16th year of age. By registering, the User confirms that they are at least 16 years old. If the Provider determines that an account is being used by a younger person contrary to this rule, the Provider will block and delete the account without delay.
  3. Registration and sign-in are exclusively via external authentication services (single sign-on, SSO). Registration with an e-mail address and a self-chosen password is not provided; the Provider does not store any passwords and does not operate its own password recovery process. Supported are:
    • Google Sign-In
    • Microsoft Entra ID
    • Sign in with Apple
    • LinkedIn Sign-In
  4. The User is obliged to provide truthful information when registering and to update such information without delay if it changes.
  5. The User is responsible for the security of their access maintained at the SSO provider. Any password reset that may be required is performed via the relevant SSO provider.
  6. There is no entitlement to registration or use of the Service.

§ 4 Free trial period

  1. After registration, new users receive a free trial period of 7 days with full access to the Service.
  2. Once the trial period expires, access is blocked. The User can still sign in but only has access to the payment page.
  3. The trial period is granted only once per user. Multiple use through the creation of new accounts is not permitted.

§ 5 Subscriptions, prices and voluntary support

  1. After the trial period expires, use of the Service is subject to a fee. The User selects one of the following monthly subscriptions. All prices are total prices in Euro. VAT is not shown, because the Provider's services are exempt from VAT under the small-business rule in § 19 UStG (German Value Added Tax Act); billing is monthly in advance.
    PlanPrice / monthVAT
    Sāʾil€5.00not shown (§ 19 UStG)
    Ṭālib€10.00not shown (§ 19 UStG)
    Muʿallim€20.00not shown (§ 19 UStG)
  2. Depending on the payment method selected, payment is processed via Stripe or PayPal. Via Stripe (Stripe Payments Europe, Ltd., Dublin 2, Ireland) the payment methods offered there are available (currently including credit card and SEPA direct debit). Payments via PayPal are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg; PayPal has been available again as a payment method since 30 July 2026. The User can choose any payment method available in checkout.

  3. Transitional provision for PayPal (legacy subscriptions): Payments via PayPal were not possible in the period from 22 July 2026 to 29 July 2026, because PayPal had terminated the cooperation with effect from 22 July 2026. Since 30 July 2026, PayPal is offered again as a payment method. The subscriptions concluded via PayPal up to and including 21 July 2026 were cancelled at PayPal on 23 July 2026; this cancellation cannot be reversed. These legacy subscriptions remain fully usable until the end of the billing period already paid for (at the latest until 21 August 2026); thereafter they no longer renew and are not charged again via PayPal.

    Use beyond the period already paid for requires the conclusion of a new subscription; this can be concluded via Stripe or again via PayPal. If the existing plan is continued, the period already paid for is credited in full: the first charge only occurs after it expires, and double charging is excluded. The same applies to Users who switched to a payment method offered via Stripe in the meantime. If the User selects a different plan, a new billing period begins that is charged immediately; the remaining period is not credited in that case. A plan change remains possible at any time thereafter. If no new subscription is concluded, the legacy subscription ends automatically upon expiry of the paid period; no further costs arise for the User.

    For these legacy subscriptions, the transitional provision takes precedence over the provisions on automatic renewal (no. 4) and payment default (no. 5): neither default consequences nor suspension of access before expiry of the period already paid for arise from the absence of PayPal payments in the period from 22 July 2026 to 29 July 2026 or from the cancellation of these legacy subscriptions.

  4. The subscription renews automatically for an additional month unless the User terminates it by the end of the current billing period (see § 9).
  5. In case of payment default, the Provider is entitled to suspend access after notice and a reasonable period.
  6. Voluntary support (Muḥsin). Muḥsin is not a stronger subscription and does not unlock better answer quality. Voluntary support or donations are described separately on the donation page and must be kept legally separate from the regular subscriptions.
  7. Free access (Muḥsin sponsorship programme).
    • Independently of the above plans, the Provider offers free access to persons for whom use is not financially possible. This is intended to be funded through voluntary support and donations.
    • Application procedure: The application is made informally by e-mail to the address provided on the login and pricing pages. A mail template provided by the Provider facilitates the complete submission of information necessary for review (name, contact details, brief description of life situation, optional supporting document).
    • Data protection: The application materials are processed exclusively on the basis of the explicit consent of the applicant (Art. 6 (1) (a) GDPR; for supporting documents containing special categories of data additionally Art. 9 (2) (a) GDPR). Details on retention period (deletion no later than 30 days after conclusion of processing), right of withdrawal and non-disclosure to third parties are set out in section 4.6 of the privacy policy.
    • No legal entitlement: The decision on granting sponsored access lies in the dutiful discretion of the Provider and is governed by the availability of sponsored slots. There is no legal entitlement. A rejection will not be substantiated.
    • Term and renewal: Sponsored access is generally granted for twelve months. An extension is possible upon a new application.
    • Anti-abuse: In case of demonstrably false information, the Provider is entitled to terminate the sponsored access without notice and exclude the User from the programme.
  8. Price changes. The Provider may adjust prices to pass on changes in the following cost components to the User: (a) hosting and cloud infrastructure, (b) costs of external AI and language-processing services, (c) personnel costs, (d) statutory levies and VAT rates. Reductions in these costs will be passed on to the same extent. Price changes will be announced in text form at least six weeks before they take effect. In case of a price change, the User has a special right of termination effective on the date the change takes effect. If the User does not object to the change and does not terminate, the change is deemed accepted; the announcement will specifically point out this special right of termination.

§ 6 Extra-Dirhem (one-off purchased credit)

  1. Subject matter. Extra-Dirhem are usage credit for the Service purchased on a one-off basis. They are digital content and are neither a means of payment, nor e-money, nor a voucher. The purchase is a separate, one-off contract; it does not modify or extend an existing subscription and does not create any further continuing obligation. There is no automatic top-up.
  2. Price and scope. One Euro currently corresponds to 1,000 Extra-Dirhem. Whole Euro amounts from currently at least €1 up to a maximum of €50 per purchase can be bought. All prices are total prices in Euro; VAT is not shown, because the small-business exemption under § 19 UStG applies (§ 5 no. 1). The conversion value and the amount range applicable at the time are displayed before the purchase. § 5 no. 2 applies accordingly to payment processing.
  3. Purchase requirements. Extra-Dirhem can only be purchased by Users with an active paid subscription whose Dirhem allowance included in the plan and whose existing Extra-Dirhem credit have been used up in full. After a cancellation, the purchase remains possible until the end of the period already paid for. A purchase is not possible on the free basic access (plan "Free"); existing credit can still be used up there, but cannot be topped up.
  4. Order of consumption. The Dirhem allowance included in the respective plan is always used first. Extra-Dirhem are only drawn on afterwards.
  5. No expiry. Extra-Dirhem do not expire. They are valid without a time limit, are not reduced when the plan allowance is reset periodically, and are neither deleted nor blocked by a cancellation of the subscription.
  6. Use after the subscription ends. If the subscription ends, existing Extra-Dirhem credit remains usable; the User can continue to use the chat with it. However, only the scope of services of the free basic access (plan "Free") then applies, currently in particular a context window of 60,000 tokens, no file uploads, no projects and a chat retention period of 14 days. Extra-Dirhem extend the scope of use, not the scope of features. The scope of services of the free basic access applicable at the time is published on islamify.ai. To that extent, this provision takes precedence over § 4 no. 2.
  7. No payout and no set-off. Extra-Dirhem are not paid out in money, are not credited against subscription fees or other claims, are not converted into discounts and are not transferred to other user accounts. They are only reduced through use of the Service and through refunds and chargebacks pursuant to no. 9.
  8. Right of withdrawal. Consumers have the statutory right of withdrawal of fourteen days for the purchase of Extra-Dirhem; § 8 and the cancellation policy set out there apply accordingly. The right of withdrawal does not lapse early: the Provider does not make use of § 356 (6) BGB and does not obtain the declarations required for this — the express consent to the commencement of performance before expiry of the withdrawal period and the confirmation of knowledge of the loss of the right of withdrawal — during the purchase process. If the User withdraws, the Provider refunds the full purchase price; no compensation for value is owed for Extra-Dirhem already used (§ 357a (3) BGB). The purchased credit is debited in that case; an outstanding amount pursuant to no. 9 does not arise as a result.
  9. Refund and chargeback. If a payment is refunded outside a withdrawal or is charged back via the payment service provider, the Provider debits the credit granted for it in the same amount. If it has already been used up in whole or in part at that time, an outstanding amount remains which is settled first with the next purchase of Extra-Dirhem. The Dirhem allowance included in the plan is not reduced as a result; an outstanding amount is not claimed separately.
  10. Account deletion. If the User deletes their user account, access to any remaining Extra-Dirhem credit ends with it; it can no longer be used thereafter and is neither paid out nor transferred to another account. Existing credit should be used up before deletion; alternatively, the User can contact help@islamify.ai beforehand. Statutory claims of the User remain unaffected.

§ 7 Conclusion of contract

  1. When selecting a paid plan, before submitting the order the User is shown an overview indicating the chosen subscription, the total monthly price, the automatic renewal and the cancellation conditions.
  2. The User submits a binding offer to conclude a subscription by clicking on the correspondingly labelled button "Subscribe with payment obligation" (§ 312j (3) BGB). Prior consent to these T&Cs and the privacy policy by actively ticking a box is required.
  3. The contract is concluded upon receipt of the Provider's confirmation e-mail. The T&Cs, the cancellation instructions, the model cancellation form and the invoice are made available on a durable medium therein.

§ 8 Right of withdrawal for consumers

Cancellation policy

Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (EMAD gUG (haftungsbeschränkt), Nawiaskystraße 27, 81735 Munich, Germany, e-mail: help@islamify.ai, phone: +49 89 20070281) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the model cancellation form attached below for this purpose, although its use is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and at the latest within fourteen days of the day on which we are informed about your decision to withdraw from this contract. We will use the same means of payment as you used for the original transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you have requested that the service should commence during the withdrawal period, you have to pay us a reasonable amount that corresponds to the proportion of services already provided up to the time at which you inform us of the exercise of the right of withdrawal compared with the full coverage of the contract.

Model cancellation form

(If you wish to withdraw from the contract, please complete and return this form.)

  • To: EMAD gUG (haftungsbeschränkt), Nawiaskystraße 27, 81735 Munich, Germany — e-mail: help@islamify.ai
  • I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the supply of the following service (*)
  • Ordered on (*) / received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date

(*) Delete as appropriate.

Note on early commencement of service

When concluding a paid subscription, you will be separately asked, before submitting the order, for your express consent that we begin to perform the service before the withdrawal period expires. This consent is voluntary. Your right of withdrawal is not extinguished by this; in case of withdrawal, however, you owe pro-rata compensation in accordance with the effects of withdrawal.

This does not apply to the purchase of Extra-Dirhem: there we do not obtain any consent to early commencement, your right of withdrawal does not lapse early, and no compensation for value is owed for Extra-Dirhem already used (§ 357a (3) BGB). Details are governed by § 6 no. 8.

§ 9 Term and termination

  1. The subscription runs monthly and renews automatically for an additional month unless terminated by the end of the current billing period.
  2. Termination is possible at any time without form, in particular via
    • the termination button "Cancel contracts here" at islamify.ai/kuendigen (§ 312k BGB — accessible without sign-in),
    • the account settings when signed in,
    • by e-mail to help@islamify.ai,
    • or by letter to the address stated in § 1.
    The Provider acknowledges receipt of the termination without delay in text form, indicating date and time.
  3. After termination, access remains in place until the end of the paid billing period.
  4. The Provider may ordinarily terminate the contractual relationship with a notice period of 30 days to the end of the month.
  5. The right to extraordinary termination without notice for good cause remains unaffected for both parties.

§ 10 Obligations of the User

  1. The User undertakes:
    • to use the Service only for its intended purpose (Islamic education);
    • not to enter unlawful, insulting, discriminatory or inappropriate content;
    • not to manipulate the Service or to use it in a way that impairs operation;
    • not to use automated access (bots, scrapers) without permission;
    • not to commercially exploit content of the Service without permission.
  2. In case of violation, the Provider is entitled to suspend access temporarily or permanently.

§ 11 Rights of use and intellectual property

  1. All rights to software, design, content and the trademark "Islamify.ai" lie with the Provider.
  2. The User receives a simple, non-transferable right of use for the duration of the contractual relationship.
  3. AI-generated answers may be used for private and educational purposes. Commercial use is prohibited without permission.

§ 12 Liability

  1. Liability for AI-generated content:
    • The answers serve educational purposes exclusively and do not constitute religious, legal, medical or any other professional advice.
    • The Provider gives no warranty as to the accuracy, completeness or up-to-dateness of AI-generated answers.
    • In particular, the Provider is not liable for theological or religious misstatements by the AI.
  2. General limitation of liability:
    • Unlimited liability for intent and gross negligence.
    • For ordinary negligence: only for breach of essential contractual obligations (cardinal obligations), limited to foreseeable damage typical of the contract.
    • Exclusion of liability for indirect damage and lost profit in case of ordinary negligence.
    • No limitation for damage to life, body or health.
  3. Availability: No guarantee of uninterrupted availability. Maintenance work and technical disruptions may lead to temporary restrictions.

§ 13 Data protection

  1. The Provider processes personal data in accordance with the GDPR, BDSG and TDDDG.
  2. Details in the separate privacy policy at islamify.ai.
  3. For quality assurance, chat histories are stored and analysed in anonymised form. These are not used for the training of AI models.
  4. Block after account deletion. To prevent the free trial from being used repeatedly by deleting and signing up again, the Provider stores a protected fingerprint (hash value) of the email address after an account is deleted. The fingerprint is stored together with the identifier of the deleted account. The address itself is not stored for the block, and it cannot be recovered from the fingerprint alone.

    Irrespective of this, the email address remains in two other records: in the audit log of security-relevant events for 90 days and — if a paid subscription existed — in the invoicing records for the statutory retention periods. Within those periods the Provider can still read the address and reach the user through it. Details are set out in the privacy policy.

    For as long as this fingerprint is stored, no new registration with the same email address is possible — on none of the registration paths offered, and regardless of which sign-in provider is used (Google, Microsoft, Apple, LinkedIn and any other).

    The fingerprint is deleted automatically 180 days after the account deletion. After that, registering again with the same email address is possible. Users are informed about the block and its duration before deleting their account. The legal basis is Art. 6 (1) (f) GDPR.

§ 14 Dispute resolution

  1. The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

§ 15 Applicable law and jurisdiction

  1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
  2. If the User has their habitual residence in another Member State of the European Union, mandatory consumer-protection provisions of that State remain unaffected. Mandatory statutory venues for consumers — in particular § 29c ZPO and Art. 17 et seq. Brussels I Regulation — remain unaffected.
  3. The place of jurisdiction for legal disputes with merchants, legal entities under public law or special funds under public law is Munich.

§ 16 Severability clause

  1. If individual provisions of these T&Cs are invalid, the validity of the remaining provisions shall not be affected.

Last updated: 13 August 2026
EMAD gUG (haftungsbeschränkt), Munich